1. Data Controller

The data controller is:

Kaecom Oy
Pasilankatu 13, 00520 Helsinki, Finland
Email: info@polwear.pl
Phone: +358 45 78303885

For data protection inquiries, contact: info@polwear.pl

2. Scope of Collected Data

The online store collects the following personal data:

Customer Data:

• Full name

• Delivery and billing address

• Email address

• Phone number

Order Data:

• Ordered products

• Order history

• Payment method (full card details are handled by the payment provider)

Technical Data:

• IP address

• Browser and device type

• Website usage data (e.g., cookies, analytics)

3. Purpose of Data Processing

Personal data is processed for the following purposes:

• Processing and delivering orders

• Handling payments

• Customer service and communication

• Handling complaints

• Sales analysis and statistics

• Marketing (only with user consent)

The legal basis for processing data is:

• Contract (order fulfillment)

• Legal obligation (e.g., accounting requirements)

• Legitimate interest of the controller (e.g., security, marketing)

• User consent (e.g., newsletter subscription)

4. Data Sharing

Data may be shared only to the extent necessary to provide services, e.g.:

• Payment service providers (WooPayments, Klarna, PayPal, Google Pay, Apple Pay, Przelewy24)

• Courier and logistics companies

• IT and hosting service providers

• Analytics services

Data is not sold or rented to third parties for marketing purposes.

5. Data Transfers Outside the EEA

In some cases, data may be transferred outside the European Economic Area (EEA).
The controller ensures that all transfers comply with GDPR requirements and applies appropriate safeguards.

6. Data Retention Period

Personal data is stored only as long as necessary:

• to manage the customer relationship

• to process orders

• to comply with legal obligations (e.g., accounting – up to 6 years)

7. User Rights

Users have the right to:

• Access their data

• Rectify their data

• Request deletion of their data

• Restrict data processing

• Object to data processing

• Request data portability

• File a complaint with a supervisory authority

Requests should be sent to: info@polwear.pl

8. Cookies

The website uses cookies for:

• Ensuring proper website and shopping cart functionality

• Analyzing traffic and statistics

• Marketing purposes (only with user consent)

Users can manage cookies in their browser settings.

9. Data Security

Personal data is protected with appropriate technical and organizational measures:

• SSL-encrypted connections

• Restricted access to data

• Secure servers and IT systems

10. Changes to the Privacy Policy

The controller reserves the right to make changes to the privacy policy.
The current version is always available on polwear.pl.